Outstanding Innovation in Service System Engineering Award Winners

Year Project Title Team Members Affiliation
2023 Breaking the Cycle of Reincarceration: Community Corrections Placement with an MDP Approach Pengyi Shi Purdue University/Regenstrief Center for Healthcare Engineering
2023 Breaking the Cycle of Reincarceration: Community Corrections Placement with an MDP Approach Nicole Adams Purdue University/Regenstrief Center for Healthcare Engineering
2023 Breaking the Cycle of Reincarceration: Community Corrections Placement with an MDP Approach Griffin Carter Purdue University/Regenstrief Center for Healthcare Engineering
2023 Breaking the Cycle of Reincarceration: Community Corrections Placement with an MDP Approach Xiaquan Gao Purdue University/Regenstrief Center for Healthcare Engineering
2023 Breaking the Cycle of Reincarceration: Community Corrections Placement with an MDP Approach Jason Huber Tippecanoe County Community Corrections
2023 Breaking the Cycle of Reincarceration: Community Corrections Placement with an MDP Approach Nan Kong Purdue University/Regenstrief Center for Healthcare Engineering
2023 Vehicle Content Optimization at General Motors Peiling Wu-Smith General Motors
2023 Vehicle Content Optimization at General Motors Peter Fenyes General Motors
2023 Vehicle Content Optimization at General Motors Kelly Kamm General Motors
2023 Vehicle Content Optimization at General Motors Philip Keenan General Motors
2023 Vehicle Content Optimization at General Motors Don Kiggins General Motors
2023 Vehicle Content Optimization at General Motors Philip Konkel General Motors
2023 Vehicle Content Optimization at General Motors Andy Norton General Motors
2023 Vehicle Content Optimization at General Motors Jonathan Owen General Motors
2023 Vehicle Content Optimization at General Motors Bill Rosen General Motors
2023 Vehicle Content Optimization at General Motors Kurt Schmitter General Motors
2023 Vehicle Content Optimization at General Motors Kathryn Schumacher General Motors
2023 Vehicle Content Optimization at General Motors Sharon Sheremet General Motors
2023 Vehicle Content Optimization at General Motors Laura Yochim General Motors
2023 Deepair Improves Airline Ancillary Revenues with Personalized Pricing Lavanya Marla University of Illinois
2023 Deepair Improves Airline Ancillary Revenues with Personalized Pricing Akhil Gupta University of Illinois
2023 Deepair Improves Airline Ancillary Revenues with Personalized Pricing Arinbjorn Kolbeinsson University of Illinois
2023 Deepair Improves Airline Ancillary Revenues with Personalized Pricing Naman Shukla University of Illinois
2023 Deepair Improves Airline Ancillary Revenues with Personalized Pricing Kartik Yellepeddi University of Illinois
2022 A Scalable Forecasting Framework to Predict COVID-19 Hospital Bed Occupancy Jakob Heins University of Augsburg/Bavarian State Ministry
2022 A Scalable Forecasting Framework to Predict COVID-19 Hospital Bed Occupancy Steffen Heider University of Augsburg/Bavarian State Ministry
2022 A Scalable Forecasting Framework to Predict COVID-19 Hospital Bed Occupancy Jan Schoenfelder University of Augsburg/Bavarian State Ministry
2022 A Scalable Forecasting Framework to Predict COVID-19 Hospital Bed Occupancy Axel Helle University of Augsburg/Bavarian State Ministry
2022 A Scalable Forecasting Framework to Predict COVID-19 Hospital Bed Occupancy Jens Brunner University of Augsburg/Bavarian State Ministry
2022 American Red Cross Uses Analytics-based Methods to Improve Blood - Collection Operations Turgay Ayer Georgia Institute of Technology/American Red Cross
2022 American Red Cross Uses Analytics-based Methods to Improve Blood - Collection Operations Can Zhang Georgia Institute of Technology/American Red Cross
2022 American Red Cross Uses Analytics-based Methods to Improve Blood - Collection Operations Chelsea (Chip) White Georgia Institute of Technology/American Red Cross
2022 American Red Cross Uses Analytics-based Methods to Improve Blood - Collection Operations Zeynep Ozkaynak Georgia Institute of Technology/American Red Cross
2022 American Red Cross Uses Analytics-based Methods to Improve Blood - Collection Operations Kevin Lee Georgia Institute of Technology/American Red Cross
2022 American Red Cross Uses Analytics-based Methods to Improve Blood - Collection Operations Mary Deck Georgia Institute of Technology/American Red Cross
2022 Increasing Automotive Dealership Service Retention Robert Inman General Motors
2022 Increasing Automotive Dealership Service Retention Michael Harbaugh General Motors
2022 Increasing Automotive Dealership Service Retention Jonathan Owen General Motors
2021 Prescriptive Analytics for Swapping Aircraft Assignments at All Nippon Airways Saravanan Venkatachalam Wayne State University
2021 Prescriptive Analytics for Swapping Aircraft Assignments at All Nippon Airways Suresh Acharya University of Maryland
2021 Prescriptive Analytics for Swapping Aircraft Assignments at All Nippon Airways Kenji Oba ANA Airways
2021 Innovative Value Stream Improvement to close BIG Performance Gaps with Big Brothers Big Sisters of Toronto Caroline Kent Big Brothers Big Sisters of Toronto
2021 Innovative Value Stream Improvement to close BIG Performance Gaps with Big Brothers Big Sisters of Toronto Josh Smertz The Poirier Group
2021 Improving Operations and Pricing of Container Trains in Indian Railways Amit Upadhyay Indian Institute of Technology Kharagpur
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Boone, Jodie L. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Clements, Casey M. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Cunningham, Julie L. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Donahoe-Anshus, Amy Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Ebbert, Jon O. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Eisenman, Rebecca F. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Gazelka, Halena M. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Geyer, Holly L. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Habermann, Elizabeth B. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Hanson, Kristine T. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Ingram, Todd R. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Jorgenson, Betty Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Leak , Michelle A. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Lovely, Jenna K. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Maus, Patricia L. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Philpot, Lindsey M. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Porter, Steven Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Rismeyer, Denise L. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Severson, Cynthia M. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Sperry, Jeannie A. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Stitz, Amber M. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Ventresca, Elizabeth C. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Witt, Terrence J. Mayo Clinic
2020 Service Innovation, Opioid Stewardship & the Value of Systems Engineering Zavaleta, Kathryn W. Mayo Clinic
2020 Analytics for IBM’s IT Services Tendering Processes Megahed, Aly IBM
2020 Analytics for IBM’s IT Services Tendering Processes Nakamura, Taiga IBM
2020 Analytics for IBM’s IT Services Tendering Processes Smith, Mark IBM
2020 Analytics for IBM’s IT Services Tendering Processes Asthana, Shubhi IBM
2020 Analytics for IBM’s IT Services Tendering Processes Rose, Michael IBM
2020 Analytics for IBM’s IT Services Tendering Processes Daczkowska, Maja IBM
2020 Analytics for IBM’s IT Services Tendering Processes Gopisetty, Sandeep IBM
2020 From Lean Modules to Lean Mindset: Leveraging Your Organization’s Greatest Asset for Acclerated Improvement David Reid Chick-fil-A
2020 Continuous Improvement on Ophthalmology Outpatient Department Service with Beijing Tongren Hospital Xie, Xiaolei Tsinghua University
2020 Continuous Improvement on Ophthalmology Outpatient Department Service with Beijing Tongren Hospital Pang, Bowen Tsinghua University
2020 Continuous Improvement on Ophthalmology Outpatient Department Service with Beijing Tongren Hospital Li, Hangtian Tsinghua University
2020 Continuous Improvement on Ophthalmology Outpatient Department Service with Beijing Tongren Hospital Zou, Yilin Tsinghua University
2020 Continuous Improvement on Ophthalmology Outpatient Department Service with Beijing Tongren Hospital Jia, Xiaoxi Beijing Tongren Hospital
2020 Continuous Improvement on Ophthalmology Outpatient Department Service with Beijing Tongren Hospital Zhang, Chuan Beijing Tongren Hospital
2020 Continuous Improvement on Ophthalmology Outpatient Department Service with Beijing Tongren Hospital Tian, Wei Beijing Tongren Hospital
2019 Optimized Population Management in Correctional Systems: Inmate Assignment, Program Scheduling and Transportation Shahabsafa, Mohammad Optamo LLC
2019 Optimized Population Management in Correctional Systems: Inmate Assignment, Program Scheduling and Transportation Sharma, Anshul Optamo LLC
2019 Optimized Population Management in Correctional Systems: Inmate Assignment, Program Scheduling and Transportation Terlaky, Tamas Optamo LLC
2019 Value Improvement in Total Hip and Knee Arthroplasty - Improving Outcomes and Decreasing Costs Davis, Charles Penn State Health
2019 Value Improvement in Total Hip and Knee Arthroplasty - Improving Outcomes and Decreasing Costs Swenson, Eric Penn State Health
2019 From Lean Modules to Lean Mindset: Leveraging Your Organization’s Greatest Asset for Acclerated Improvement David Reid Chick-fil-A
 
 

About

SSS encompasses the study, design, and implementation of new systems that improve the processes and efficiencies of the service sector. With origins dating back to 2003, our mission is to contribute to engineering the 21st century economy. As 80% of our country’s economy falls in the service sector, it is vital to expose students to the abundance of engineering opportunities in these labor-intensive industries.

Service Systems Engineering

The Pennsylvania State University

University Park, PA 16802