Contact Us

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Vittaldas Prabhu

Professor and Charles and Enid Schneider Faculty Chair in Service Systems Engineering
348 Leonhard Building
University Park, PA 16802
814-863-3212 (office)

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Mark Russcher

Director of Industry Consortia and Technology Transfer
342 Leonhard Building
University Park, PA 16802
814-863-6466 (office)

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Lisa Petrine

Program Manager, SSE
114B Leonhard Building
University Park, PA 16802
814-863-6407 (office)



SSS encompasses the study, design, and implementation of new systems that improve the processes and efficiencies of the service sector. With origins dating back to 2003, our mission is to contribute to engineering the 21st century economy. As 80% of our country’s economy falls in the service sector, it is vital to expose students to the abundance of engineering opportunities in these labor-intensive industries.

Service Systems Engineering

The Pennsylvania State University

University Park, PA 16802