Service Enterprise Engineering Minor
Most applicable for students in industrial engineering, health policy administration, and human development and family studies, the service systems engineering minor helps students learn how to apply industrial engineering techniques to process in supply chain management, hospitals, nonprofit organizations, retailers, banks, financial institutions, airlines, and more.
More than 60% of graduated industrial engineering students have started their careers in the service sector. Students with experience and education in Service Systems Engineering can be more marketable to service sector employers. Industries that have hired these individuals include consulting, retailing, supply chain, logistics, distribution, transportation, government, entertainment, financial analyst, revenue management, and health care services.
Background
Service Enterprise (Systems) Engineering is the study, design, and implementation of new systems that improve the processes and efficiencies of the service sector, in which 80% of the United States workforce is employed. The minor answers a critical need for operational expertise in health care and human service fields. Students completing this minor will gain an understanding of applying industrial engineering and operations research tools for modeling, analysis, design, and control of service enterprise.
Requirements
The minor requires 18 credits of coursework as follows:
Prescribed courses:
IE 460: Service Systems Engineering
IE 478: Retail Service Engineering
Select six credits from:
IE 302, IE 322, IE 323, IE 330, IE 402, IE 405 or MATH 484, IE 424, IE 467, IE 468, and IE 480 WAC.
Select six credits from:
HPA 332, HPA 433, HPA 442, HPA 475, HDFS 311, and HDFS 455
NOTE: All course descriptions can be found in LionPATH.
Entrance to Minor
Students can register for the service systems engineering minor through LionPATH.
Contact
Dr. Vittal Prabhu, Professor and Charles and Enid Schneider Faculty Chair in Service Systems Engineering, oversees the service enterprise engineering minor. For more information, contact him at vittal.prabhu@psu.edu.
